Returns & Refunds Policy

60-Day Return Policy

We offer a 60-day return policy, meaning you have up to 60 days after receiving your item to request a return.

Return Conditions

To qualify for a return, the item must be in new condition, and returned in its original packaging with everything included. Return shipping costs are the responsibility of the customer. We do not offer free returns.

Please note that our return address is located in our warehouse in China and the address will be provided during the return process.

If you wish to return it, please contact our customer care team at contact@bravaroeyewear.com.

Before approving a return, we may request pictures to confirm the product remains in resellable condition. Once received, your return will be processed, and we will contact you if there are any issues.

Damages & Issues

Please inspect your order upon arrival and contact us immediately if your item is defective, damaged, or incorrect. We will evaluate the issue and work to resolve it.

Lost & Broken Protection

At Bravaro Eyewear, we stand behind the durability and quality of our sunglasses. That’s why we offer our exclusive Lost & Broken Protection program – giving you peace of mind for 2 full years.

How It Works

  • If your sunglasses are lost or broken within 2 years of purchase, you’re eligible for a replacement pair.

  • A small processing & shipping fee will apply for each replacement request.

  • Each pair of sunglasses is covered by this protection one time.

Returns & Refunds

  • Standard returns for unused sunglasses (unworn, in original packaging) can be made within 60 days of delivery for a refund or exchange.

  • Lost & Broken Protection claims are not refundable and cannot be exchanged for store credit.

Claim Process

  1. Contact our support team at contact@bravaroeyewear.com with your order number and a description of the issue.

  2. If your sunglasses are broken, we may request a photo for verification.

  3. Pay the small processing & shipping fee, and we’ll send out your replacement.

Important Notes

  • Replacement styles may vary depending on stock availability.

  • Lost & Broken Protection does not cover theft or intentional damage.

  • This program is available only to the original purchaser and is non-transferable.